Outsourcing service centers in Egypt can be implemented on large scale

What sets Egypt apart from other nearshore destinations in Europe is the possibility of implementing service centers on a meaningful scale, “like the Philippines and India,”the Outsourcing Destination Guide Egypt suggests. The Outsourcing Destination Guide Egypt is an independent information guide created by German Outsourcing Association in cooperation with the Information Technology Industry Development Agency . The Guide includes reports on information technology outsourcing, business process outsourcing, and the shared services industry in Egypt, with a list of company profiles and contacts for service providers. There are also case studies including Raya’s Contact Center (newly listed on the Egyptian Exchange), DELL EMC’s Egypt Center for Excellence, and Microsoft’s Advanced Technology Lab in Cairo.