Effective Planning and Services joint-project completed -US Embassy

Egyptian and US officials announced on Monday the completion of the Effective Planning and Services project, which is meant to improve the efficiency and responsiveness of Egypt’s public services. The project, implemented by USAID, supported “Egyptian-led efforts to make public services more accessible, transparent, and accountable through the process of decentralization, as mandated by Egypt’s 2014 constitution…nearly 5,000 government employees received training in areas like information technology, customer relations, media outreach, and ethics. The project provided technical assistance and logistical support for Egypt’s Sustainable Development Strategy, the Civil Service Law, and Citizen Capital Budget Guides…[and] improved ten “one-stop-shop” Citizen Service Centers in Aswan and Beheira governorates.”