Egyptian microfinance firm Tamweely has launched Egypt’s first microfinance chatbot, which is available 24/7 to respond to customer inquiries online, according to a press release (pdf). The chatbot — which they named Fahem — was created as part of a digitalization push by the company that was fueled by the covid-19 pandemic, said chairman and CEO Amr AbouElazm. The chatbot was created in cooperation with Egyptian AI startup MerQ.

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