Mashreq is leading from the front with NEO CORP, a digital banking platform that is focused on delightful client experiences, driven by a vision of the future of transaction banking. All Mashreq’s Trade clients and most Cash clients have migrated to NEO CORP.

We designed NEO CORP so that most client tasks can be accessed within zero clicks or one click from the landing page. All applications, including cash, trade, payments and analytics, are in one unified interface, backed by intuitive workflows. We built predefined user personas such as cash manager, trade officer, authorizer etc — which provide a personalized dashboard experience. More granular personalization and drag-and-drop customization will follow in rapid succession.

One of the standout developments is Service Hub: a digital self-service layer that eliminates the need for traditional manual queries. From obtaining balance confirmations to downloading statements, corporate clients can now bypass delays and friction points entirely. This type of automation, common in retail banking, has long lagged in the corporate world. Mashreq is bridging that gap.

Our architecture, built on microservices, APIs, and cloud-native infrastructure, enables real-time data and analytics, host-to-host integrations, and ecosystem interoperability. Clients can embed banking into their ERP, supply chain or e-commerce platforms seamlessly.

This is where digital transformation becomes tangible for corporates: fast, frictionless, and fundamentally future-oriented.

Vivek Batra, Global Head of Transaction Banking at Mashreq

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