The UAE topped the UN’s Telecommunication Infrastructure Index with a full score of 100%, according to its latest E-Government Survey (pdf). The country came in fourth in Asia and 11th globally for overall e-government development, scoring 95.33%, and up two places from its previous assessment in 2022. The UAE’s score ranked in the highest rating class, alongside Singapore (96.91%), Korea (96.79%), and Saudi Arabia (96.02%) in Asia.

The UAE also scored high on human capital, literacy, and online services: The UAE moved up 34 places in the survey’s Human Capital Index, securing 10th place globally and topping the charts in Asia and the Arab world with a score of 94.36%. The country also scored full marks in the e-government literacy index and the Online Service Index (OSI) sub-indices for content provisioning and institutional framework standards, marking it the first country in the world to do so. The UAE scored 91.63% in the overall OSI.

Dubai led the online transition: Dubai ranked among the top ten global cities in the survey’s Local Online Service Index, scoring 90.63%, and coming after Tallinn (92.71%), Madrid (92.71%), Riyadh (91.67%), and Copenhagen (90.63%). The emirate stood out due to “excellent compliance in technology,” the report said.

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