Travelers on airlines in the Kingdom have new rights under guidelines announced yesterday by the General Authority for Civil Aviation (GACA). The Passenger First regulations, as GACA is dubbing them, came into effect yesterday, the authority said on X.

What they covered: Everything from ticketing and boarding to in-flight services, baggage handling, delays, time spent on tarmac, and assistance for disabled passengers.

The package is generous to travelers: The rules could see compensation for delays reaching as high as 200% of the original ticket value in certain circumstances, while passengers will be able to claim up to SAR 6.6k for lost luggage.

We’ve been expecting this for a while now: The new guidelines were first announced in August, but went into effect yesterday.

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