{"id":585331,"date":"2023-04-13T00:00:00","date_gmt":"2023-04-13T00:00:00","guid":{"rendered":"https:\/\/enterpriseam.com\/egypt\/2023\/04\/13\/chatbots-are-taking-on-the-role-of-therapists-but-its-not-without-major-drawbacks\/"},"modified":"2023-04-13T00:00:00","modified_gmt":"2023-04-13T00:00:00","slug":"chatbots-are-taking-on-the-role-of-therapists-but-its-not-without-major-drawbacks","status":"publish","type":"post","link":"https:\/\/enterpriseam.com\/egypt\/2023\/04\/13\/chatbots-are-taking-on-the-role-of-therapists-but-its-not-without-major-drawbacks\/","title":{"rendered":"--Chatbots are taking on the role of therapists \u2014 but it\u2019s not without major drawbacks"},"content":{"rendered":"

<\/span>Another AI debate arises: Therapy via chatbot could be a thing<\/span>, <\/span>according to the <\/span>BBC<\/a><\/span>. In<\/span> 2013, Joaquin Phoenix fell in love with <\/span>Her<\/a><\/span>,<\/span> aka Samantha, a virtual assistant much like Siri and Alexa. But what was once a far-fetched sci-fi movie is now looking much more realistic as intimacy and even trust between humans and artificial intelligence systems is not only at the doorstep, but deeply embedded within several people\u2019s lives.<\/span><\/p>\n

What\u2019s the issue? <\/span>Over 1 bn people around the world suffer from mental disorders, according to the <\/span>World Health Organization<\/a><\/span>. And yet, not everyone has access to help. Whether this is due to social stigma, the hefty price of sessions, or other hindrances, many people remain isolated without often vital support. This is where AI promises to help.<\/span><\/p>\n

All those in favor: <\/span>When certain circumstances make therapy a luxury rather than a necessary tool for comfort and wellbeing, it is difficult to snub the technology that could bridge the gap. After all, \u201cmental health support is based on talking therapy, and talking is what chatbots do,\u201d British Psychological Society member Paul Marsden is quoted as saying. In some cases \u2014 like with children and adults suffering from autism \u2014 the chatbots can be used to practice social scenarios, according to \u201cchatbot companion\u201d <\/span>Replika<\/a><\/span>\u2019s founder Eugenia Kuyda. <\/span><\/p>\n

All those against:<\/span> Things get a little more complicated when we consider that, as they exit education and entertainment and enter the realm of health, these products ought to be \u201csubject to quality and safety standards accordingly,\u201d a UK online privacy campaigner tells the BBC. Concerns about safety and ethics arise and must be addressed before they incur unpredictable damage to already vulnerable users.<\/span><\/p>\n

What about boundaries?<\/span> There remain questions and concerns about what to do when conversations become inappropriate with younger patients, or those who are at higher risk of being negatively affected by incorrect handling or guidance. Last February, <\/span>Italy banned Replika for accessing users\u2019 data<\/a><\/span> to protect \u201cminors and emotionally fragile people\u201d as conversations with chatbots lack oversight and parental guidance.<\/span><\/p>\n

Does chatting really fix things?<\/span> Therapy doesn\u2019t exclusively rely on speaking \u2014 factors like tone and body language can be key for therapists and medical professionals in identifying and remedying issues. Consequently, therapy through bots should only be seen as a supplement to traditional mental support methods as \u201capps don't replace human therapy,\u201d Marsden said. Also, exclusively online conversations can feel more isolating if users begin to prioritize AI chats at the expense of in-person communication. Coupled with pervasive addiction to screens, leading to greater detachment, overuse and misuse of these apps can become seriously problematic. <\/span><\/p>\n

Countless questions and more to come:<\/span>The rise of AI and systems like Chat GPT is so revolutionary, it has already spurred countless debates and controversies in a short span of time. From concerns about replacing people and <\/span>wiping out jobs<\/a><\/span> to <\/span>changing intellectual property rights<\/a><\/span>, it seems we are just seeing the tip of the iceberg as a barrage of queries are yet to emerge as the technology becomes more sophisticated. While the technology presents tremendous potential, users must bear in mind that the long-term social, psychological, and even political and economic repercussions are yet to be known and understood.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

Detractors stress that therapy isn\u2019t just about speaking<\/p>\n","protected":false},"author":1,"featured_media":585332,"comment_status":"closed","ping_status":"open","sticky":false,"template":"single-feature.php","format":"standard","meta":{"_acf_changed":false,"newspack_ads_suppress_ads":false,"newspack_popups_has_disabled_popups":false,"newspack_sponsor_sponsorship_scope":"","newspack_sponsor_native_byline_display":"inherit","newspack_sponsor_native_category_display":"inherit","newspack_sponsor_underwriter_style":"inherit","newspack_sponsor_underwriter_placement":"inherit","ep_exclude_from_search":false,"_primary_brand":0,"newspack_featured_image_position":"","newspack_post_subtitle":"","newspack_article_summary_title":"Overview:","newspack_article_summary":"","newspack_hide_updated_date":false,"newspack_show_updated_date":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[9188],"tags":[7094,8540,633,7138,639],"brand":[],"newspack_spnsrs_tax":[],"class_list":["post-585331","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-artificial-intelligence","tag-ai","tag-artificial-intelligence","tag-enterprisepm","tag-health","tag-technology","wpautop","entry"],"acf":{"mongo_id":"ddfbd4db-2104-43c6-8179-3c74c8bedd33","is_powered_by":false,"story_type":"1","photo_url":"https:\/\/ent.news\/2023\/4\/607.jpg","photo_position":"above","homepage_title":"","full_issue_title":"Chatbots are taking on the role of therapists \u2014 but it\u2019s not without major drawbacks","related_issue":[585313],"teaser":"Detractors stress that therapy isn\u2019t just about speaking","voice_url":"https:\/\/s3.us-east-1.amazonaws.com\/ent.news\/audio\/2023\/4\/.e81fd0e6-275f-4481-a692-44808cfe5bd9.mp3"},"yoast_head":"\n-Chatbots are taking on the role of therapists \u2014 but it\u2019s not without major drawbacks - 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The crux of the issue is that artificial intelligence (robots) are mostly being used to take\u2026","rel":"","context":"In "Worth reading"","block_context":{"text":"Worth reading","link":"https:\/\/enterpriseam.com\/egypt\/category\/lifestyle\/worth-reading\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/ent.news\/2018\/7\/2215.jpg?fit=%2C&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":604877,"url":"https:\/\/enterpriseam.com\/egypt\/2018\/12\/16\/egypt-born-entrepreneur-rana-el-kaliouby-makes-wall-street-journal-podcast\/","url_meta":{"origin":585331,"position":4},"title":"Egypt-born entrepreneur Rana El-Kaliouby makes Wall Street Journal podcast","author":"enterpriseam admin","date":"16 December 2018","format":false,"excerpt":"Egypt-born computer scientist Rana El-Kaliouby talks to the Wall Street Journal about breaking down cultural and technological barriers, self-doubt, the future of artificial intelligence, and entrepreneurship in an episode of the WSJ\u2019s Secrets of Wealthy Women podcast. 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In his book, Human Compatible: AI and the Problem of Control, artificial intelligence expert Stuart Russell argues that current approaches to AI are dangerously misguided and proposes a new, more humane direction for the\u2026","rel":"","context":"In "ENTERPRISE RECOMMENDS"","block_context":{"text":"ENTERPRISE RECOMMENDS","link":"https:\/\/enterpriseam.com\/egypt\/category\/enterprise-recommends-2\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/ent.news\/internal\/536550.png?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]}],"_links":{"self":[{"href":"https:\/\/enterpriseam.com\/egypt\/wp-json\/wp\/v2\/posts\/585331","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/enterpriseam.com\/egypt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/enterpriseam.com\/egypt\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/enterpriseam.com\/egypt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/enterpriseam.com\/egypt\/wp-json\/wp\/v2\/comments?post=585331"}],"version-history":[{"count":0,"href":"https:\/\/enterpriseam.com\/egypt\/wp-json\/wp\/v2\/posts\/585331\/revisions"}],"acf:post":[{"embeddable":true,"href":"https:\/\/enterpriseam.com\/egypt\/wp-json\/wp\/v2\/afternoon\/585313"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/enterpriseam.com\/egypt\/wp-json\/wp\/v2\/media\/585332"}],"wp:attachment":[{"href":"https:\/\/enterpriseam.com\/egypt\/wp-json\/wp\/v2\/media?parent=585331"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/enterpriseam.com\/egypt\/wp-json\/wp\/v2\/categories?post=585331"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/enterpriseam.com\/egypt\/wp-json\/wp\/v2\/tags?post=585331"},{"taxonomy":"brand","embeddable":true,"href":"https:\/\/enterpriseam.com\/egypt\/wp-json\/wp\/v2\/brand?post=585331"},{"taxonomy":"newspack_spnsrs_tax","embeddable":true,"href":"https:\/\/enterpriseam.com\/egypt\/wp-json\/wp\/v2\/newspack_spnsrs_tax?post=585331"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}