{"id":575961,"date":"2020-11-04T04:05:52","date_gmt":"2020-11-04T04:05:52","guid":{"rendered":"https:\/\/enterpriseam.com\/egypt\/2020\/11\/04\/consumer-experience-is-essential-to-mall-and-retail-growth-in-ems\/"},"modified":"2020-11-04T04:05:52","modified_gmt":"2020-11-04T04:05:52","slug":"consumer-experience-is-essential-to-mall-and-retail-growth-in-ems","status":"publish","type":"post","link":"https:\/\/enterpriseam.com\/egypt\/2020\/11\/04\/consumer-experience-is-essential-to-mall-and-retail-growth-in-ems\/","title":{"rendered":"Consumer experience is essential to mall and retail growth in EMs"},"content":{"rendered":"<p><strong>Brick and mortar retail needs to be an experience, not a commodity: <\/strong>As brick and mortar retail growth declines in the West in favor of online commerce, malls in emerging markets have to look at retail as an overall experience, Majid Al Futtaim Properties CEO Ahmed Galal Ismail tells us in this week\u2019s episode of Making It, our podcast on how to build a great business in Egypt. The company has invested over EGP 40 bn since launching operations in Egypt in 2002, with further investments announced for the future.<\/p>\n<p><strong>You already have a <\/strong><strong><a href=\"https:\/\/apple.co\/31NFfy8\">podcast player<\/a><\/strong><strong> on your iPhone<\/strong>, or you can listen to the episode through <a href=\"https:\/\/bit.ly\/3jAPj3N\">our website<\/a> (no download required). We\u2019re also on <a href=\"https:\/\/bit.ly\/2JeqqOV\">Google Podcasts<\/a> | <a href=\"https:\/\/bit.ly\/34ztY6l\">Anghami<\/a> | <a href=\"https:\/\/bit.ly\/34Fjoet\">Omny<\/a>. Making It is on <a href=\"https:\/\/spoti.fi\/318pZMZ\">Spotify<\/a>, but only for non-MENA accounts<\/p>\n<p><strong>You can get early access if you're <\/strong><strong><a href=\"https:\/\/bit.ly\/2Z4R015\">subscribed<\/a><\/strong><strong> to Making It: <\/strong>The new episode will drop into the podcast player of your choice this afternoon.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Brick and mortar retail needs to be an experience, not a commodity: As brick and mortar retail growth declines in the West in favor of online commerce, malls in emerging markets have to look at retail as an overall experience, Majid Al Futtaim Properties CEO Ahmed Galal Ismail tells us in this week\u2019s episode of [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":575962,"comment_status":"closed","ping_status":"open","sticky":false,"template":"single-feature.php","format":"standard","meta":{"_acf_changed":false,"newspack_ads_suppress_ads":false,"newspack_popups_has_disabled_popups":false,"newspack_sponsor_sponsorship_scope":"","newspack_sponsor_native_byline_display":"inherit","newspack_sponsor_native_category_display":"inherit","newspack_sponsor_underwriter_style":"inherit","newspack_sponsor_underwriter_placement":"inherit","ep_exclude_from_search":false,"_primary_brand":0,"newspack_featured_image_position":"","newspack_post_subtitle":"","newspack_article_summary_title":"Overview:","newspack_article_summary":"","newspack_hide_updated_date":false,"newspack_show_updated_date":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[8572],"tags":[4323,8934,107,72,1896,2947,527,1650,2380],"brand":[],"newspack_spnsrs_tax":[],"class_list":["post-575961","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-speed-round","tag-ahmed-galal-ismail","tag-carrefour","tag-covid-19","tag-enterpriseam","tag-majid-al-futtaim","tag-making-it","tag-pandemic","tag-podcast","tag-speed-round","wpautop","entry"],"acf":{"mongo_id":"b70902d2-a410-4280-b9ba-5e03be963dd0","is_powered_by":true,"section_story_id":"be089ca9-c71c-4933-b9ea-257fde17bc78","story_type":"1","photo_url":"https:\/\/ent.news\/2020\/11\/60.jpg","photo_position":"above","related_issue":[575944],"teaser":"","voice_url":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.1 (Yoast SEO v27.1.1) - 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The company is a top foreign\u2026","rel":"","context":"In &quot;Worth Listening&quot;","block_context":{"text":"Worth Listening","link":"https:\/\/enterpriseam.com\/egypt\/category\/worth-listening\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/ent.news\/2020\/11\/46.jpg?fit=%2C&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":578833,"url":"https:\/\/enterpriseam.com\/egypt\/2023\/01\/16\/maf-gets-a-new-ceo-mopco-appoints-acting-chairman-md\/","url_meta":{"origin":575961,"position":2},"title":"MAF gets a new CEO + Mopco appoints acting chairman, MD","author":"enterpriseam admin","date":"16 January 2023","format":false,"excerpt":"Emirati retail conglomerate Majid Al Futtaim (MAF) has appointed Ahmed Galal Ismail (LinkedIn) its CEO, replacing Alain Bejjani (LinkedIn), who had headed up the group for eight years, the company announced in a statement Friday. Ismail has been CEO of MAF Properties since 2018. 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