{"id":562242,"date":"2021-05-17T04:15:51","date_gmt":"2021-05-17T04:15:51","guid":{"rendered":"https:\/\/enterpriseam.com\/egypt\/2021\/05\/17\/mnos-let-my-people-go\/"},"modified":"2021-05-17T04:15:51","modified_gmt":"2021-05-17T04:15:51","slug":"mnos-let-my-people-go","status":"publish","type":"post","link":"https:\/\/enterpriseam.com\/egypt\/2021\/05\/17\/mnos-let-my-people-go\/","title":{"rendered":"MNOs: Let my people go"},"content":{"rendered":"

<\/a> MNOs get slap on the wrist for failing to allow customers to take their numbers with them <\/strong>when switching operators:<\/strong> Egypt\u2019s four mobile network operators (MNOs) were handed a combined EGP 20.65 mn in fines from the National Telecommunications Regulatory Authority (NTRA) for violating the 2003 Telecom Regulation Act, under which customers can retain their phone numbers when switching providers, according to a statement<\/a>. Vodafone Egypt was fined EGP 7 mn, Orange Egypt was fined EGP 5.8 mn, Etisalat Misr was fined EGP 3.95 mn, and We was fined EGP 3.9 mn for violations such as rejecting customers\u2019 number transfer requests without justification and failing to implement the transfer.<\/p>\n

The NTRA\u2019s decision comes on the heels of a <\/strong>separate announcement<\/a><\/strong> earlier this month that it will ramp up its fines for telecom operators offering poor service quality and will impose new penalties for taking too long to resolve user complaints as of 2H2021.<\/p>\n","protected":false},"excerpt":{"rendered":"

MNOs get slap on the wrist for failing to allow customers to take their numbers with them when switching operators: Egypt\u2019s four mobile network operators (MNOs) were handed a combined EGP 20.65 mn in fines from the National Telecommunications Regulatory Authority (NTRA) for violating the 2003 Telecom Regulation Act, under which customers can retain their […]<\/p>\n","protected":false},"author":1,"featured_media":562243,"comment_status":"closed","ping_status":"open","sticky":false,"template":"single-feature.php","format":"standard","meta":{"_acf_changed":false,"newspack_ads_suppress_ads":false,"newspack_popups_has_disabled_popups":false,"newspack_sponsor_sponsorship_scope":"","newspack_sponsor_native_byline_display":"inherit","newspack_sponsor_native_category_display":"inherit","newspack_sponsor_underwriter_style":"inherit","newspack_sponsor_underwriter_placement":"inherit","ep_exclude_from_search":false,"_primary_brand":0,"newspack_featured_image_position":"","newspack_post_subtitle":"","newspack_article_summary_title":"Overview:","newspack_article_summary":"","newspack_hide_updated_date":false,"newspack_show_updated_date":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[7386],"tags":[214,72,378,3998,843],"brand":[],"newspack_spnsrs_tax":[],"class_list":["post-562242","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-telecoms","tag-cit","tag-enterpriseam","tag-national-telecom-regulatory-authority","tag-telecom-regulation-act","tag-telecoms","wpautop","entry"],"acf":{"mongo_id":"3d02d426-65eb-406c-9ff9-c214e213182d","is_powered_by":true,"story_type":"1","photo_url":"https:\/\/ent.news\/2021\/5\/121.jpg","photo_position":"above","related_issue":[562230],"teaser":"","voice_url":""},"yoast_head":"\nMNOs: Let my people go - 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The case dates back\u2026","rel":"","context":"In "Telecoms + ICT"","block_context":{"text":"Telecoms + ICT","link":"https:\/\/enterpriseam.com\/egypt\/category\/telecoms-ict\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/ent.news\/internal\/536550.png?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":574516,"url":"https:\/\/enterpriseam.com\/egypt\/2020\/09\/13\/ntra-to-offer-additional-frequencies-to-mnos-in-coming-days\/","url_meta":{"origin":562242,"position":2},"title":"NTRA to offer additional frequencies to MNOs in coming days","author":"enterpriseam admin","date":"13 September 2020","format":false,"excerpt":"NTRA to offer additional frequencies to MNOs in coming days: The National Telecom Regulatory Authority (NTRA) will offer the country\u2019s four mobile network operators (MNOs) licenses for new cellular frequencies in the coming days, Al Shorouk reports, citing unnamed government sources who didn\u2019t provide further details. The MNOs have repeatedly\u2026","rel":"","context":"In "Speed Round"","block_context":{"text":"Speed Round","link":"https:\/\/enterpriseam.com\/egypt\/category\/speed-round\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/ent.news\/internal\/536550.png?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":652195,"url":"https:\/\/enterpriseam.com\/egypt\/2017\/01\/03\/mnos-place-limits-on-number-of-te-clients-on-each-of-their-networks\/","url_meta":{"origin":562242,"position":3},"title":"MNOs place limits on number of TE clients on each of their networks","author":"enterpriseam admin","date":"3 January 2017","format":false,"excerpt":"Mobile network operators, Telecom Egypt still dancing around infrastructure sharing agreement: The three existing mobile network operators (MNOs) have submitted their pricing formula for allowing Telecom Egypt (TE) to use their 2G and 3G networks. The proposal would cap the total number of TE subscribers who could be active on\u2026","rel":"","context":"In "Speed Round"","block_context":{"text":"Speed Round","link":"https:\/\/enterpriseam.com\/egypt\/category\/speed-round\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/ent.news\/internal\/536550.png?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":646670,"url":"https:\/\/enterpriseam.com\/egypt\/2017\/06\/20\/te-studies-amending-infrastructure-usage-fees-after-scathing-report-from-caa\/","url_meta":{"origin":562242,"position":4},"title":"TE studies amending infrastructure usage fees after scathing report from CAA","author":"enterpriseam admin","date":"20 June 2017","format":false,"excerpt":"Telecom Egypt (TE) is looking into amending a pricing scheme for MNOs and internet service providers using its infrastructure, an unnamed company official tells Youm7. The move comes after the Central Accounting Agency (CAA) issued a report criticizing TE for unilaterally setting prices and making additional profits off of infrastructure\u2026","rel":"","context":"In "Telecoms + ICT"","block_context":{"text":"Telecoms + ICT","link":"https:\/\/enterpriseam.com\/egypt\/category\/telecoms-ict\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/ent.news\/internal\/536550.png?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":595081,"url":"https:\/\/enterpriseam.com\/egypt\/2019\/09\/16\/govt-resolves-10-year-disputes-with-egypts-mobile-operators\/","url_meta":{"origin":562242,"position":5},"title":"Gov\u2019t resolves 10-year disputes with Egypt\u2019s mobile operators","author":"enterpriseam admin","date":"16 September 2019","format":false,"excerpt":"DISPUTE WATCH- Gov\u2019t arbitrates 10-year-old dispute worth EGP 2 bn with MNOs: The National Telecom Regulatory Authority (NTRA) has managed to settle disputes between mobile network operators (MNOs) that have gone on for 10 years, the CIT Ministry said in a statement last week. 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