{"id":555431,"date":"2021-11-14T04:00:04","date_gmt":"2021-11-14T04:00:04","guid":{"rendered":"https:\/\/enterpriseam.com\/egypt\/2021\/11\/14\/you-no-longer-need-to-pick-up-the-phone-to-complain-about-your-terrible-internet-speed\/"},"modified":"2021-11-14T04:00:04","modified_gmt":"2021-11-14T04:00:04","slug":"you-no-longer-need-to-pick-up-the-phone-to-complain-about-your-terrible-internet-speed","status":"publish","type":"post","link":"https:\/\/enterpriseam.com\/egypt\/2021\/11\/14\/you-no-longer-need-to-pick-up-the-phone-to-complain-about-your-terrible-internet-speed\/","title":{"rendered":"You no longer need to pick up the phone to complain about your terrible internet speed"},"content":{"rendered":"

<\/a> You can now complain about your telecom company without having to pick up the phone<\/strong> with the National Telecom Regulatory Authority\u2019s new app, My NTRA, according to a press release (pdf)<\/a>. The app also allows users to switch or cancel their mobile service plans, check the numbers registered under their name, and run speed tests to check the quality of their mobile internet. The app also features an interactive map showing customers an area-by-area breakdown of service quality.<\/p>\n","protected":false},"excerpt":{"rendered":"

You can now complain about your telecom company without having to pick up the phone with the National Telecom Regulatory Authority\u2019s new app, My NTRA, according to a press release (pdf). The app also allows users to switch or cancel their mobile service plans, check the numbers registered under their name, and run speed tests […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"single-feature.php","format":"standard","meta":{"_acf_changed":false,"newspack_ads_suppress_ads":false,"newspack_popups_has_disabled_popups":false,"newspack_sponsor_sponsorship_scope":"","newspack_sponsor_native_byline_display":"inherit","newspack_sponsor_native_category_display":"inherit","newspack_sponsor_underwriter_style":"inherit","newspack_sponsor_underwriter_placement":"inherit","ep_exclude_from_search":false,"_primary_brand":0,"newspack_featured_image_position":"","newspack_post_subtitle":"","newspack_article_summary_title":"Overview:","newspack_article_summary":"","newspack_hide_updated_date":false,"newspack_show_updated_date":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[9257],"tags":[214,72,378,1705],"brand":[],"newspack_spnsrs_tax":[],"class_list":["post-555431","post","type-post","status-publish","format-standard","hentry","category-on-your-way-out","tag-cit","tag-enterpriseam","tag-national-telecom-regulatory-authority","tag-on-your-way-out","wpautop","entry"],"acf":{"mongo_id":"70e5f8e7-3d8b-4ff8-93a6-43f20f7d9557","is_powered_by":true,"story_type":"1","photo_url":"","photo_position":"above","related_issue":[555407],"teaser":"","voice_url":""},"yoast_head":"\nYou no longer need to pick up the phone to complain about your terrible internet speed - EnterpriseAM Egypt<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/enterpriseam.com\/egypt\/2021\/11\/14\/you-no-longer-need-to-pick-up-the-phone-to-complain-about-your-terrible-internet-speed\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"You no longer need to pick up the phone to complain about your terrible internet speed\" \/>\n<meta property=\"og:description\" content=\"You can now complain about your telecom company without having to pick up the phone with the National Telecom Regulatory Authority\u2019s new app, My NTRA, according to a press release (pdf). The app also allows users to switch or cancel their mobile service plans, check the numbers registered under their name, and run speed tests […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/enterpriseam.com\/egypt\/2021\/11\/14\/you-no-longer-need-to-pick-up-the-phone-to-complain-about-your-terrible-internet-speed\/\" \/>\n<meta property=\"og:site_name\" content=\"EnterpriseAM Egypt\" \/>\n<meta property=\"article:published_time\" content=\"2021-11-14T04:00:04+00:00\" \/>\n<meta name=\"author\" content=\"enterpriseam admin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"enterpriseam admin\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/enterpriseam.com\/egypt\/2021\/11\/14\/you-no-longer-need-to-pick-up-the-phone-to-complain-about-your-terrible-internet-speed\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/enterpriseam.com\/egypt\/2021\/11\/14\/you-no-longer-need-to-pick-up-the-phone-to-complain-about-your-terrible-internet-speed\/\"},\"author\":{\"name\":\"enterpriseam admin\",\"@id\":\"https:\/\/enterpriseam.com\/egypt\/#\/schema\/person\/ca597032db7e4db868359c123cec256d\"},\"headline\":\"You no longer need to pick up the phone to complain about your terrible internet speed\",\"datePublished\":\"2021-11-14T04:00:04+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/enterpriseam.com\/egypt\/2021\/11\/14\/you-no-longer-need-to-pick-up-the-phone-to-complain-about-your-terrible-internet-speed\/\"},\"wordCount\":95,\"publisher\":{\"@id\":\"https:\/\/enterpriseam.com\/egypt\/#organization\"},\"keywords\":[\"CIT\",\"EnterpriseAM\",\"National Telecom Regulatory Authority\",\"ON YOUR WAY OUT\"],\"articleSection\":[\"ON YOUR WAY OUT\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/enterpriseam.com\/egypt\/2021\/11\/14\/you-no-longer-need-to-pick-up-the-phone-to-complain-about-your-terrible-internet-speed\/\",\"url\":\"https:\/\/enterpriseam.com\/egypt\/2021\/11\/14\/you-no-longer-need-to-pick-up-the-phone-to-complain-about-your-terrible-internet-speed\/\",\"name\":\"You no longer need to pick up the phone to complain about your terrible internet speed - 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Those who phoned in to the authority will receive\u2026","rel":"","context":"In "SPEED ROUND:TELECOMS"","block_context":{"text":"SPEED ROUND:TELECOMS","link":"https:\/\/enterpriseam.com\/egypt\/category\/speed-roundtelecoms\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/ent.news\/2021\/8\/416.jpg?fit=%2C&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":598880,"url":"https:\/\/enterpriseam.com\/egypt\/2019\/06\/11\/vodafone-egypt-fined-for-poor-service\/","url_meta":{"origin":555431,"position":1},"title":"Vodafone Egypt fined for poor service","author":"enterpriseam admin","date":"11 June 2019","format":false,"excerpt":"Vodafone Egypt fined for poor service: The National Telecom Regulatory Authority (NTRA) has fined Vodafone Egypt EGP 10 mn after its mobile network allegedly faltered for several hours last Tuesday, according to an NTRA statement picked up by Reuters Arabic. In a clear message to operators, the NTRA notes that\u2026","rel":"","context":"In "Speed Round"","block_context":{"text":"Speed Round","link":"https:\/\/enterpriseam.com\/egypt\/category\/speed-round\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/ent.news\/internal\/536550.png?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":574516,"url":"https:\/\/enterpriseam.com\/egypt\/2020\/09\/13\/ntra-to-offer-additional-frequencies-to-mnos-in-coming-days\/","url_meta":{"origin":555431,"position":2},"title":"NTRA to offer additional frequencies to MNOs in coming days","author":"enterpriseam admin","date":"13 September 2020","format":false,"excerpt":"NTRA to offer additional frequencies to MNOs in coming days: The National Telecom Regulatory Authority (NTRA) will offer the country\u2019s four mobile network operators (MNOs) licenses for new cellular frequencies in the coming days, Al Shorouk reports, citing unnamed government sources who didn\u2019t provide further details. 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El Gamal, who was formerly the assistant to the minister, has previously held senior positions\u2026","rel":"","context":"In "Speed Round"","block_context":{"text":"Speed Round","link":"https:\/\/enterpriseam.com\/egypt\/category\/speed-round\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/ent.news\/internal\/536550.png?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":572616,"url":"https:\/\/enterpriseam.com\/egypt\/2020\/07\/01\/egypts-ntra-imposes-5-fee-on-imported-mobile-phones\/","url_meta":{"origin":555431,"position":4},"title":"Egypt\u2019s NTRA imposes 5% fee on imported mobile phones","author":"enterpriseam admin","date":"1 July 2020","format":false,"excerpt":"Expect to pay more for your next mobile phone: The National Telecom Regulatory Authority (NTRA) issued a decision yesterday imposing a new 5% fee on imports of all mobile phones as of today. 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