{"id":555159,"date":"2021-11-03T04:00:12","date_gmt":"2021-11-03T04:00:12","guid":{"rendered":"https:\/\/enterpriseam.com\/egypt\/2021\/11\/03\/ntra-slaps-telcos-with-fines-for-poor-quality\/"},"modified":"2021-11-03T04:00:12","modified_gmt":"2021-11-03T04:00:12","slug":"ntra-slaps-telcos-with-fines-for-poor-quality","status":"publish","type":"post","link":"https:\/\/enterpriseam.com\/egypt\/2021\/11\/03\/ntra-slaps-telcos-with-fines-for-poor-quality\/","title":{"rendered":"NTRA slaps telcos with fines for poor quality"},"content":{"rendered":"<p><strong>NTRA slaps telecom companies with EGP 25 mn in fines for subpar quality<\/strong><strong>:<\/strong> The National Telecommunications Regulatory Authority (NTRA) has handed out EGP 25 mn in fines to telecom companies after their voice call services failed to meet the required quality standards, the regulator said in its quarterly quality of service (QoS) <a href=\"https:\/\/www.tra.gov.eg\/wp-content\/uploads\/2021\/11\/Quality-Q3-2021-final-1-11-2021-1.pdf\">survey (pdf)<\/a>. In terms of call quality, Etisalat Misr had the most issues, while We\u2019s network fared the worst with starting calls and Orange Egypt scored low on voice quality, the report says. Mobile internet speeds were stable throughout the three months of the third quarter of the year, with We and Vodafone boasting the fastest average speeds. Etisalat and Orange\u2019s data speeds were also stable throughout the quarter.<\/p>\n<p><strong>Assets belonging to the sons of former president Hosni Mubarak <\/strong><strong><a href=\"https:\/\/gate.ahram.org.eg\/News\/3083660.aspx\">will be unfrozen<\/a><\/strong> after an economic court yesterday issued a final ruling that sets aside a 2012 decision in a case in which the two were accused of market manipulation. Gamal and Alaa Mubarak were <a href=\"https:\/\/enterprise.news\/egypt\/en\/news\/story\/27d873ce-a41d-40c1-b74f-f17dd9bd96e7\">last year cleared<\/a> of charges of insider trading and manipulation related to the 2007 sale of Al Watany Bank of Egypt to the National Bank of Kuwait. Yesterday\u2019s decision cannot be appealed.<\/p>\n<p><strong>Other things we\u2019re keeping an eye on this morning:<\/strong><\/p>\n<ul>\n<li><strong>Flights between London and Luxor <\/strong><strong><a href=\"https:\/\/gate.ahram.org.eg\/News\/3083526.aspx\">are back<\/a><\/strong><strong>:<\/strong> The first flight between the two cities landed in Luxor yesterday, kicking off a new schedule that will see EgyptAir operate one weekly flight carrying 140 passengers.<\/li>\n<li><strong>Misr Italia Properties <\/strong><strong><a href=\"https:\/\/www.zawya.com\/mena\/en\/story\/Misr_Italia_Properties_signs_partnership_with_valU-SNG_257489715\/\">signed an agreement<\/a><\/strong> <strong>with Valu<\/strong>, which will give their clients access to home improvement financing provided by the consumer lender.<\/li>\n<li><strong>MIDBank <\/strong><strong><a href=\"https:\/\/www.temenos.com\/news\/2021\/11\/01\/egypts-midbank-selects-temenos-to-power-its-digital-transformation\/\">has contracted<\/a><\/strong><strong> banking software company Temenos to revamp <\/strong><strong>and launch digital services for the bank<\/strong>, including mobile and online banking.<\/li>\n<li><strong>Dana Gas received USD 133 mn from its operations in <\/strong><strong>Egypt in 10M2021, up 95% y-o-y<\/strong> thanks to the sharp rise in global oil prices, the company said in a bourse <a href=\"https:\/\/ent.news\/2021\/11\/20211101-Press-release-10-months-collections-EN.pdf\">disclosure<\/a><a href=\"https:\/\/ent.news\/2021\/11\/20211101-Press-release-10-months-collections-EN.pdf\">(pdf)<\/a> in Abu Dhabi.<\/li>\n<li><strong>Authorities <\/strong><strong><a href=\"https:\/\/www.facebook.com\/MoiEgy\/posts\/250625300434195?__cft__[0]=AZXe0rKne0LUmOv9kaZF7YjvmRVXWwmjov8Lzg75T4ZnB9xfs-yr2L6h8O9kOECAJ0wfdH5LWQ8hPPbm5ah9Ozit16tfgDo9plh6esiiPju7dXeH5SEvNPSg0WmvmCNf3gGvQg6pCbvUYhVnH91gRbYG&__tn__=%2CO%2CP-R\">arrested a man<\/a><\/strong><strong> suspected of decapitating and killing a man in <\/strong><strong>Ismailia<\/strong>, after footage of the attack made the rounds on social media. The suspect\u2019s motives are unclear.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>NTRA slaps telecom companies with EGP 25 mn in fines for subpar quality: The National Telecommunications Regulatory Authority (NTRA) has handed out EGP 25 mn in fines to telecom companies after their voice call services failed to meet the required quality standards, the regulator said in its quarterly quality of service (QoS) survey (pdf). In [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"single-feature.php","format":"standard","meta":{"_acf_changed":false,"newspack_ads_suppress_ads":false,"newspack_popups_has_disabled_popups":false,"newspack_sponsor_sponsorship_scope":"","newspack_sponsor_native_byline_display":"inherit","newspack_sponsor_native_category_display":"inherit","newspack_sponsor_underwriter_style":"inherit","newspack_sponsor_underwriter_placement":"inherit","ep_exclude_from_search":false,"_primary_brand":0,"newspack_featured_image_position":"","newspack_post_subtitle":"","newspack_article_summary_title":"Overview:","newspack_article_summary":"","newspack_hide_updated_date":false,"newspack_show_updated_date":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[7209],"tags":[111,214,110,84,880,93,72,1656,1884,987,378,595,91,83,238,234,515],"brand":[],"newspack_spnsrs_tax":[],"class_list":["post-555159","post","type-post","status-publish","format-standard","hentry","category-also-on-our-radar","tag-also-on-our-radar","tag-cit","tag-dana-gas","tag-efg-hermes","tag-egyptair","tag-energy","tag-enterpriseam","tag-hosni-mubarak","tag-midbank","tag-misr-italia-properties","tag-national-telecom-regulatory-authority","tag-non-banking-financial-services","tag-oil-and-gas","tag-real-estate","tag-tourism","tag-travel","tag-valu","wpautop","entry"],"acf":{"mongo_id":"440c5686-695f-4fb5-9d19-a58f797212c1","is_powered_by":true,"story_type":"1","photo_url":"","photo_position":"above","related_issue":[555138],"teaser":"","voice_url":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.1 (Yoast SEO v27.1.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>NTRA slaps telcos with fines for poor quality - EnterpriseAM Egypt<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/enterpriseam.com\/egypt\/2021\/11\/03\/ntra-slaps-telcos-with-fines-for-poor-quality\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"NTRA slaps telcos with fines for poor quality\" \/>\n<meta property=\"og:description\" content=\"NTRA slaps telecom companies with EGP 25 mn in fines for subpar quality: The National Telecommunications Regulatory Authority (NTRA) has handed out EGP 25 mn in fines to telecom companies after their voice call services failed to meet the required quality standards, the regulator said in its quarterly quality of service (QoS) survey (pdf). 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Pay up.","author":"enterpriseam admin","date":"6 May 2021","format":false,"excerpt":"Telecom operators to face higher fines for poor service quality: The National Telecommunications Regulatory Authority (NTRA) will double fines for telecom companies that offer poor quality of service starting 2H2021, saying the move is designed to protect consumers, the regulator said in a statement.And more fines: New penalties will be\u2026","rel":"","context":"In &quot;REGULATION WATCH&quot;","block_context":{"text":"REGULATION WATCH","link":"https:\/\/enterpriseam.com\/egypt\/category\/regulation-watch\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/ent.news\/2021\/5\/54.jpg?fit=%2C&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":598880,"url":"https:\/\/enterpriseam.com\/egypt\/2019\/06\/11\/vodafone-egypt-fined-for-poor-service\/","url_meta":{"origin":555159,"position":1},"title":"Vodafone Egypt fined for poor service","author":"enterpriseam admin","date":"11 June 2019","format":false,"excerpt":"Vodafone Egypt fined for poor service: The National Telecom Regulatory Authority (NTRA) has fined Vodafone Egypt EGP 10 mn after its mobile network allegedly faltered for several hours last Tuesday, according to an NTRA statement picked up by Reuters Arabic. In a clear message to operators, the NTRA notes that\u2026","rel":"","context":"In &quot;Speed Round&quot;","block_context":{"text":"Speed Round","link":"https:\/\/enterpriseam.com\/egypt\/category\/speed-round\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/ent.news\/internal\/536550.png?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":562242,"url":"https:\/\/enterpriseam.com\/egypt\/2021\/05\/17\/mnos-let-my-people-go\/","url_meta":{"origin":555159,"position":2},"title":"MNOs: Let my people go","author":"enterpriseam admin","date":"17 May 2021","format":false,"excerpt":"MNOs get slap on the wrist for failing to allow customers to take their numbers with them when switching operators: Egypt\u2019s four mobile network operators (MNOs) were handed a combined EGP 20.65 mn in fines from the National Telecommunications Regulatory Authority (NTRA) for violating the 2003 Telecom Regulation Act, under\u2026","rel":"","context":"In &quot;Telecoms&quot;","block_context":{"text":"Telecoms","link":"https:\/\/enterpriseam.com\/egypt\/category\/industries\/telecoms\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/ent.news\/2021\/5\/121.jpg?fit=%2C&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":564150,"url":"https:\/\/enterpriseam.com\/egypt\/2021\/08\/11\/ntra-releases-report-on-1h2021-telecom-complaints-operators-to-pay-egp-2-mn-in-compensation-to-users\/","url_meta":{"origin":555159,"position":3},"title":"NTRA releases report on 1H2021 telecom complaints, operators to pay EGP 2 mn in compensation to users","author":"enterpriseam admin","date":"11 August 2021","format":false,"excerpt":"NTRA mandates EGP 2 mn in penalties for Egypt\u2019s telecoms following complaints: The National Telecommunications Regulatory Authority (NTRA) has mandated that all four telecoms reimburse users a combined total of EGP 2 mn over service failures that took place during 1H2021. Those who phoned in to the authority will receive\u2026","rel":"","context":"In &quot;SPEED ROUND:TELECOMS&quot;","block_context":{"text":"SPEED ROUND:TELECOMS","link":"https:\/\/enterpriseam.com\/egypt\/category\/speed-roundtelecoms\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/ent.news\/2021\/8\/416.jpg?fit=%2C&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":574711,"url":"https:\/\/enterpriseam.com\/egypt\/2020\/09\/20\/vodafone-egypt-we-bid-for-new-cellular-frequencies\/","url_meta":{"origin":555159,"position":4},"title":"Vodafone Egypt, WE bid for new cellular frequencies","author":"enterpriseam admin","date":"20 September 2020","format":false,"excerpt":"Vodafone Egypt, WE bid for new cellular frequencies; Orange, Etisalat opt out: Vodafone Egypt and Telecom Egypt\u2019sWE(pdf) have submitted offers in the National Telecommunications Regulatory Authority\u2019s (NTRA) tender for new cellular frequencies, Youm7 reports. No details were provided on the value of the two companies\u2019 bids. Orange Egypt and Etisalat\u2026","rel":"","context":"In &quot;Speed Round&quot;","block_context":{"text":"Speed Round","link":"https:\/\/enterpriseam.com\/egypt\/category\/speed-round\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/ent.news\/internal\/536550.png?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":575988,"url":"https:\/\/enterpriseam.com\/egypt\/2020\/11\/05\/vodafone-egypt-telecom-egypt-and-etisalat-land-new-cellular-frequencies\/","url_meta":{"origin":555159,"position":5},"title":"Vodafone Egypt, Telecom Egypt and Etisalat land new cellular frequencies","author":"enterpriseam admin","date":"5 November 2020","format":false,"excerpt":"Vodafone Egypt, Telecom Egypt and Etisalat have snapped up nearly USD 1.2 bn worth of new cellular frequencies. 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