{"id":550980,"date":"2022-05-17T13:17:10","date_gmt":"2022-05-17T13:17:10","guid":{"rendered":"https:\/\/enterpriseam.com\/egypt\/2022\/05\/17\/meet-our-founder-of-the-week-paymobs-alain-el-hajj\/"},"modified":"2022-05-17T13:17:10","modified_gmt":"2022-05-17T13:17:10","slug":"meet-our-founder-of-the-week-paymobs-alain-el-hajj","status":"publish","type":"post","link":"https:\/\/enterpriseam.com\/egypt\/2022\/05\/17\/meet-our-founder-of-the-week-paymobs-alain-el-hajj\/","title":{"rendered":"Meet our founder of the week: Paymob\u2019s Alain El Hajj"},"content":{"rendered":"

<\/a> OUR FOUNDER OF THE WEEK-<\/strong> Alain El Hajj, co-founder and COO Paymob (LinkedIn<\/a>).<\/p>\n

My name is Alain El Hajj, and I\u2019m the COO and co-founder of <\/strong>Paymob<\/a><\/strong>. <\/strong>I started my entrepreneurial journey while studying computer science at the American University in Cairo.<\/p>\n

Paymob is a digital payments provider and the largest digital wallet payments<\/strong> infrastructure enabler in MENA.<\/strong> Paymob offers a variety of products that enable online and offline businesses to accept and send payments seamlessly. One of our goals is to help SMEs unlock growth opportunities through our 3 current verticals: Accept, Pay, Manage. Accept focuses on helping businesses collect payments, whether through our online services, POS terminals, or via our newly-launched tap on phone service. Pay focuses on aiding companies and merchants to pay for their business needs by offering bill payment services, and digital payment solutions. For Manage, we continuously work with partners on third-party software tools to help businesses better manage their finances.<\/p>\n

The idea for Paymob blossomed while my co-founder Islam Shawky and I were taking an entrepreneurship course in 2015<\/strong>, long before \u201cfintech\u201d even became a buzzword. We were both observing the boom in the startup scene, and were eager to join the game.<\/p>\n

Our advantage as young entrepreneurs? We had nothing to lose.<\/strong> We started our founder journey as undergrads. The pressure to get corporate jobs hadn\u2019t materialized yet and we weren\u2019t missing out on any professional opportunities.<\/p>\n

Our humble beginning saw us being politely kicked out of banks who did not want to partner with young, inexperienced entrepreneurs such as ourselves. <\/strong>We learned from our rejections, however: We gradually understood how to play the game, provide a worthwhile service, and effectively engage with banks. After 15 months of constantly being told \u201cno,\u201d we eventually partnered with a bank that believed in our model in 2016 \u2014 that was the catalyst for Paymob\u2019s first transaction.<\/p>\n

Paymob\u2019s big break was being tapped to build Egypt\u2019s digital wallet infrastructure in partnership with a variety of players<\/strong> including telecom operators, banks, among others. Launching our acceptance business in 2019, which enabled us to help businesses collect money digitally, was another pivotal moment in Paymob\u2019s evolution.<\/p>\n

The founder\u2019s journey is one the loneliest voyages any person can take<\/strong>, but having great co-founders like my partners at Paymob definitely makes the journey easier. The sacrifices an entrepreneur must make to focus on their journey are immense. As young entrepreneurs, we had to give up on a lot of fun times, lots of family time, and on the phase in life that\u2019s usually dedicated to self-exploration. We didn\u2019t get the chance to explore the world, for instance, as fresh grads usually do upon graduation. I lost a lot of friends to focus on my founder journey \u2014 some of my closest friends became acquaintances. You don\u2019t start to realize how consuming founding a startup will be until you start a business of your own. We lived and breathed Paymob for years.<\/p>\n

The best part of my job is seeing the social and economic impact we\u2019re having on people. <\/strong>Don\u2019t get me wrong, we run a business to generate returns, but it\u2019s always reassuring and inspiring to see that our business is improving people\u2019s lives. The worst part of the job is when we feel like we have no one to turn to for advice. Because our business is unique, and because we\u2019re at the forefront of innovation and are tackling new problems, we usually have a hard time finding solutions for these new problems, and therefore have to take leaps of faith and experiment to see what works.<\/p>\n

The most important KPIs I focus on include our gross payment value metric<\/strong>, which measures total transactions processed through our system. This is quite indicative because it is always in line with the economy, money movement, and reflects how our business is performing. We also keep track of the number of merchants we serve on a daily and a weekly basis \u2014 we are proud of the fact that the number is continuously growing.<\/p>\n

Paymob has raised more than USD 68.5 mn in total so far.<\/strong> We recently raised USD 50 mn<\/a> in our series B financing round, which was led by emerging market investor Kora Capital<\/a>, PayPal\u2019s venture capital arm PayPal Ventures<\/a>, and Clay Point<\/a>,Helios Investment Partners<\/a>, and British International Investment (BII<\/a>), among other investors. In 2021, we raised<\/a> USD 18.5 mn in our series A financing round. That round was led by Global Ventures<\/a>, A15<\/a>, and theDutch entrepreneurial development bank (FMO)<\/a>.<\/p>\n

Our series B round is a remarkable point in Paymob\u2019s evolution for several reasons. <\/strong>The fact that every single investor we had on board for our series A round doubled down and decided to invest again is outstanding. Attracting high-caliber institutional investors who rarely invest in local startups, such as Helios and BII is also monumental. We hope this round will serve as a precedent and gateway for renowned foreign investors to enter the market and back local startups.<\/p>\n

We may raise more funds in the future to help fuel our expansion plans.<\/strong><\/p>\n

If I had to do it all over again, I would definitely go down the investor route early on.<\/strong> Raising funds is extremely tough, but essential for the success of a startup. The process of fundraising is challenging. Being under the microscope when pitching to investors helps you discover underlying problems in your business model and will ultimately help you understand how to drive your business forward.<\/p>\n

Bringing in the right investors accelerates the business on so many fronts. <\/strong>Investors obviously bring capital to the table, but they also bring strategic advice, market insights, can help you navigate new markets, and so much more. Partnering with the right investors who can take your business to the next level is vital. I consider the late Khaled Bichara, founder of A15, and Karim Bichara, A15\u2019s general partner, two of Paymob\u2019s honorary co-founders given the tremendous support they provided us.<\/p>\n

Our short-term goals at Paymob <\/strong>are to grow our customer base, build new products, partner with new market players to further give our merchants better access to digital financial services, and to expand into new markets like the GCC. We recently expanded into Pakistan, and our aim is to expand dramatically over there.<\/p>\n

Our long-term goal is to keep growing our merchant base. <\/strong>We are currently serving 100k merchants, and our aim is to reach more than 1 mn merchants across the markets we operate in. I\u2019m sure that number will increase as soon as we get closer to that goal; it has always been a moving target [laughs].<\/p>\n

The last great thing I read was <\/strong>The Hard Thing About Hard Things<\/a><\/strong> by Ben Horrowitz<\/strong>. The book masterfully zeroes in on the struggles that all entrepreneurs inevitably face. Super enlightening: I\u2019d say it's sort of a founders-bible [laughs]. Great read for would-be entrepreneurs, and equally so for seasoned founders.<\/p>\n","protected":false},"excerpt":{"rendered":"

OUR FOUNDER OF THE WEEK- Alain El Hajj, co-founder and COO Paymob (LinkedIn). My name is Alain El Hajj, and I\u2019m the COO and co-founder of Paymob. I started my entrepreneurial journey while studying computer science at the American University in Cairo. Paymob is a digital payments provider and the largest digital wallet payments infrastructure […]<\/p>\n","protected":false},"author":1,"featured_media":550981,"comment_status":"closed","ping_status":"open","sticky":false,"template":"single-feature.php","format":"standard","meta":{"_acf_changed":false,"newspack_ads_suppress_ads":false,"newspack_popups_has_disabled_popups":false,"newspack_sponsor_sponsorship_scope":"","newspack_sponsor_native_byline_display":"inherit","newspack_sponsor_native_category_display":"inherit","newspack_sponsor_underwriter_style":"inherit","newspack_sponsor_underwriter_placement":"inherit","ep_exclude_from_search":false,"_primary_brand":0,"newspack_featured_image_position":"","newspack_post_subtitle":"","newspack_article_summary_title":"Overview:","newspack_article_summary":"","newspack_hide_updated_date":false,"newspack_show_updated_date":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[7357],"tags":[2768,633,1530,1370,123],"brand":[],"newspack_spnsrs_tax":[],"class_list":["post-550980","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-founder-of-the-week","tag-alain-el-hajj","tag-enterprisepm","tag-founder-of-the-week","tag-paymob","tag-startups","wpautop","entry"],"acf":{"mongo_id":"fcdd6f5a-864e-4bf9-a9fb-5894f7dbe8e8","is_powered_by":true,"story_type":"1","photo_url":"https:\/\/ent.news\/2022\/5\/487.jpg","photo_position":"above","related_issue":[550970],"teaser":"","voice_url":""},"yoast_head":"\nMeet our founder of the week: Paymob\u2019s Alain El Hajj - EnterpriseAM Egypt<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/enterpriseam.com\/egypt\/2022\/05\/17\/meet-our-founder-of-the-week-paymobs-alain-el-hajj\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Meet our founder of the week: Paymob\u2019s Alain El Hajj\" \/>\n<meta property=\"og:description\" content=\"OUR FOUNDER OF THE WEEK- Alain El Hajj, co-founder and COO Paymob (LinkedIn). 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The company is looking to make a \u201csizable investment\u201d in the UAE market over the next three years, the release reads.New hub, new management:\u2026","rel":"","context":"In "Startup watch"","block_context":{"text":"Startup watch","link":"https:\/\/enterpriseam.com\/egypt\/category\/companies\/startup-watch\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/ent.news\/2022\/11\/68.jpg?fit=%2C&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":628134,"url":"https:\/\/enterpriseam.com\/egypt\/2018\/06\/26\/paymob-founders-launch-accept-payments\/","url_meta":{"origin":550980,"position":1},"title":"Paymob founders launch Accept Payments","author":"enterpriseam admin","date":"26 June 2018","format":false,"excerpt":"More from the e-payments scene: The people behind payments firm PayMob have launched Accept Payments, which plans to offer a single platform for companies to handle a variety of transactions, the company said in a statement (pdf) on Monday. This single platform, the company says, will provide businesses with a\u2026","rel":"","context":"In "Speed Round"","block_context":{"text":"Speed Round","link":"https:\/\/enterpriseam.com\/egypt\/category\/speed-round\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/ent.news\/internal\/536550.png?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":642562,"url":"https:\/\/enterpriseam.com\/egypt\/2017\/08\/16\/egyptian-startup-paymob-aims-to-promote-financial-inclusion\/","url_meta":{"origin":550980,"position":2},"title":"Egyptian startup PayMob aims to promote financial inclusion","author":"enterpriseam admin","date":"16 August 2017","format":false,"excerpt":"Egyptian startup PayMob is trying to promote financial inclusion in Egypt, Pamella De Leon writes for Entrepreneur Middle East. PayMob is an Egypt-based \u201celectronics payments solutions provider converting cash payments to electronic, using existing payment channels such as credit card, mobile wallet and cash.\u201d CTO and co-founder Mostafa Menessy says\u2026","rel":"","context":"In "ON YOUR WAY OUT"","block_context":{"text":"ON YOUR WAY OUT","link":"https:\/\/enterpriseam.com\/egypt\/category\/on-your-way-out\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/ent.news\/internal\/536550.png?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":548529,"url":"https:\/\/enterpriseam.com\/egypt\/2022\/08\/11\/egyptian-financial-services-firms-recognized-by-global-banking-and-finance-review-forbes\/","url_meta":{"origin":550980,"position":3},"title":"Egyptian financial services firms recognized by Global Banking and Finance Review + Forbes","author":"enterpriseam admin","date":"11 August 2022","format":false,"excerpt":"Global Banking and Finance Review names best Egyptian banks + NBFIs of the year: The Global Banking and Finance Review has released its 2022 list of top-ranked Egyptian banks and non-banking financial institutions. Check out the full list here.Five Egyptian fintech companies have been featured on Forbes\u2019 top 25 fintechcompanies\u2026","rel":"","context":"In "Kudos"","block_context":{"text":"Kudos","link":"https:\/\/enterpriseam.com\/egypt\/category\/newsmakers\/kudos\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/ent.news\/internal\/536550.png?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":613616,"url":"https:\/\/enterpriseam.com\/egypt\/2024\/01\/17\/heidelberg-materials-commences-waste-heat-recovery-system-plus-paymob-to-launch-in-oman\/","url_meta":{"origin":550980,"position":4},"title":"Heidelberg Materials commences waste heat recovery system. PLUS: Paymob to launch in Oman","author":"enterpriseam admin","date":"17 January 2024","format":false,"excerpt":"INDUSTRY- Heidelberg Materials installs waste heat recovery system at Helwan plant: Germancement manufacturer Heidelberg Materials has set up a waste heat recovery system at its factory in Helwan with a USD 30 mn investment, the German Embassy said in a statement on social media. The new system will supply 30%\u2026","rel":"","context":"In "Also on our Radar"","block_context":{"text":"Also on our Radar","link":"https:\/\/enterpriseam.com\/egypt\/category\/also-on-our-radar\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/ent.news\/2024\/1\/1343.jpg?fit=%2C&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":643704,"url":"https:\/\/enterpriseam.com\/egypt\/2024\/09\/12\/paymob-secures-usd-22-mn-in-funding\/","url_meta":{"origin":550980,"position":5},"title":"Paymob secures USD 22 mn in funding","author":"enterpriseam admin","date":"12 September 2024","format":false,"excerpt":"The fresh funds bring the company\u2019s total Series B funding to USD 72 mn","rel":"","context":"In "Startup watch"","block_context":{"text":"Startup watch","link":"https:\/\/enterpriseam.com\/egypt\/category\/companies\/startup-watch\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/ent.news\/2024\/9\/909.jpg?fit=%2C&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]}],"_links":{"self":[{"href":"https:\/\/enterpriseam.com\/egypt\/wp-json\/wp\/v2\/posts\/550980","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/enterpriseam.com\/egypt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/enterpriseam.com\/egypt\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/enterpriseam.com\/egypt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/enterpriseam.com\/egypt\/wp-json\/wp\/v2\/comments?post=550980"}],"version-history":[{"count":0,"href":"https:\/\/enterpriseam.com\/egypt\/wp-json\/wp\/v2\/posts\/550980\/revisions"}],"acf:post":[{"embeddable":true,"href":"https:\/\/enterpriseam.com\/egypt\/wp-json\/wp\/v2\/afternoon\/550970"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/enterpriseam.com\/egypt\/wp-json\/wp\/v2\/media\/550981"}],"wp:attachment":[{"href":"https:\/\/enterpriseam.com\/egypt\/wp-json\/wp\/v2\/media?parent=550980"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/enterpriseam.com\/egypt\/wp-json\/wp\/v2\/categories?post=550980"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/enterpriseam.com\/egypt\/wp-json\/wp\/v2\/tags?post=550980"},{"taxonomy":"brand","embeddable":true,"href":"https:\/\/enterpriseam.com\/egypt\/wp-json\/wp\/v2\/brand?post=550980"},{"taxonomy":"newspack_spnsrs_tax","embeddable":true,"href":"https:\/\/enterpriseam.com\/egypt\/wp-json\/wp\/v2\/newspack_spnsrs_tax?post=550980"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}